Kindlywired

Kindlywired's Frequently Asked Questions

  • How do I delete my account?

    To delete your Kindlywired account, go to the top right corner and click on the dropdown arrow. Click on Settings, and then click on Delete my account. Follow the steps to delete your account

  • How do I update my account details?

    ​​​​​​To update your account details, go to the top right corner and click on the dropdown arrow. Click on Account. You can then update Account information, Photos and Self Questionnaire.

  • How do I add/edit my profile photo?

    ​​​​​​To add/edit photos, go to the top right corner, click on the dropdown arrow and click on Account. Click on the photos tab to add/edit your photos and save the selection.

     

  • How do I update my password?

    ​​​​​​To update the password, please hover on the Kindlywired logo on the top right, and hover on Settings. Click on change password to update the password. 

  • How do I reset my password?

    ​​​​​​You can reset your password by clicking  here.

  • What information is needed for signup?

    ​​​​You have two options to sign up for Kindlywired (Facebook and Standard Signup (email address, name, and password). 

  • I can’t login after signing up?

    ​​​​​Please contact us at  support@kindlywired.com with your profile information (email address)

  • I never received a confirmation email after signing up.

    This happens usually for multiple reasons

    1. Sometimes it takes some time, around 10 minutes. Please wait for 10 minutes, and then check.

    2. SPAM – Please check your spam folder. Sometimes, our email ends up there.

    3. If not in the SPAM folder, please contact us at support@kindlywired.com with your profile information (email address)

  • How do I create a forum post?

    ​​​​​​On the Forum Page, clicking on the Start the Discussion will take you to Create a Post Page. 

  • How do I edit my forum reply/post?

    ​​​​​ On the top right of your forum post/comment, you can hover and click on the edit link. 

  • How do I delete my forum reply/post?

    ​​​​​​On the top right of the forum reply/post, you can click on the delete link to delete the reply/post.

  • How do I edit my profile details?

    There are two ways to update your profile details:

    1. You can hover on the  Kindlywired logo on the top right and click on Profile. You will see your profile in edit mode. 

    2. You can hover on the  Kindlywired logo on the top right, and click on Account. In Account click on  Self. You can then update the profile.

  • How do I create my profile?

    1. We create an empty profile for you when you sign up with your name.

    2. To add details to your profile, you can hover on the Kindlywired logo on the top right and click on the Profile tabYou can start adding details  to complete the profile.

  • Who can view my profile?

    ​​​​​​All members of  Kindlywired can view your profile.

  • How do I view other members profiles?

    ​​​​​ By clicking on the user image/name, you will be navigated to the user’s profile.

  • How do I message others?

    ​​​​​You can message others by visiting their profiles and clicking on the message button.

  • Who is the owner of the content I produce?

    ​​​​​Please review our Terms & Conditions. It has all the details about user generated content.

  • Who can view my posts?

    ​​​​​All members of Kindlywired can view your posts and profile.

  • How do I know if a user or forum post is a good candidate to be reported?

    ​​​​​Please follow the Kindlywired Rule Book to understand our community standards. When a post or user is reported to us, we will review it using the Kindlywired Rule Book.

  • How do I report a forum post?

    ​​​​​​On the top right, you can hover and will see the Report Post Link. Clicking on the Report Post will report the post.

  • How do I report a user?

    You can report a user by going to their profile and by clicking on the link "Report User". 

  • Where do I find the Kindlywired Rule Book?

    ​​​​​You can access the Kindlywired Rule Book  here.

  • Where do I find the privacy policy?

    ​​​​​You can access the privacy policy  here.